Let me know if you have any other QuickBooks or direct deposit questions. Please check this article for additional information about setting up Direct Deposit and the important reminders about the payment processing timelines: Set up direct deposit. Just go to the QuickBooks section of this article for more info: Contact Payroll Support. It contains the time on when the support is available, depending on your type of subscription. Choose a way to connect with us: Start a chat or Get a callback.Īlso, I want to ensure your issue gets prioritized Hence, I'll be providing this resource for the support hours.Enter your concern, then select Continue.Go to Help, then select QuickBooks Desktop Help.They have the tools to securely verify your account and perform a screen-sharing session to determine the root cause. I'd suggest you reach out to our support team to further check the status of your direct deposits. Hello, here to help you figure out why you're experiencing this issue processing a direct deposit transaction. Telling my employees that their paychecks are delayed is not going to make this situation any better. I seriously need this bug in your system to be fixed. I'll be paying my employees twice in one week. I am placed in a difficult spot because I will need to issue this employee and the rest of my employees a physical paycheck because these funds have not posted. The chat is not available at this time so I can speak with a representative. I've tried calling the customer support line but you phones lines are not accepting calls at this time. However, you can see the funds were deducted from our the company's corporate bank account. I received a text message from a employee stating, her paycheck did not post to her account. I ran payroll on Wednesday before the 5 pm pst cut off time and funds are to be deposited into my employees account today, May 14. I am having the exact same problem regarding my employees paychecks that are direct deposited. Just add the details of your concern here and I'll help you out.My name is Katrina Jefferson and I am a payroll clerk for a tech company in New York state. You're more than welcome to visit this thread again if you have other questions. In addition, here are the things you should remember in case you include the bonus on a regular paycheck: How QuickBooks Desktop calculates bonus taxes in a regular payroll schedule. Consult your tax/financial advisor or the plan advisor for information about these deferrals on bonus paychecks.
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